This Privacy Policy explains how Pristine Spaces handles personal data when you use shapemilkplanet.courses or contact us about move-in and move-out cleaning services in Chennai and the surrounding service area.
We may process contact details, property and access information, service preferences, appointment details, payment-related records, and any photos or notes shared for scope review. We may also keep communication records and basic technical data needed to operate the website and manage requests.
We collect data when users submit a contact form, call or email us, share property condition details, provide access instructions, or send photos for quotation and planning. Some technical data may be generated automatically when the website is used.
Cookies may include session cookies that help the site function during a visit, preference cookies that remember basic settings, and analytics or performance cookies that help us understand site use. Cookie behavior may vary depending on the browser and device used.
You may control cookies through your browser or device settings. If cookies are blocked, some site functions may not work as intended, including form handling or preference storage. We do not rely on cookies to collect more information than is needed for basic site operation.
Subject to legal limits, you may ask us to access, correct, update, or delete personal data we hold about you. You may also object to certain processing or request restriction where applicable.
To protect privacy, we may ask for information needed to verify your identity and locate the relevant record. If a request cannot be fully granted, we will explain the reason where the law requires us to do so.
We retain personal data for the period needed to manage inquiries, complete bookings, document service delivery, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or de-identify it where practical.
When this policy is updated, the revised version will apply from the stated effective date. If a change is material, we may provide an additional notice through the website or by direct communication where appropriate.
We use personal data to respond to inquiries, review property scope, prepare quotes, confirm appointments and access, carry out cleaning visits, manage handover communication, process payments, maintain records, improve service operations, and meet legal obligations. We may also use limited technical data to secure and maintain the website.
We may share data with trusted service providers that help us operate the website, process communications, manage bookings, handle payments, store records, or support internal administration. These parties may use the data only for the services they provide to us and are expected to keep it confidential.
We may disclose personal data to courts, regulators, law enforcement, or other public authorities when required to comply with law, enforce our rights, respond to lawful requests, or protect the safety and security of our users, staff, or property.
